YOU AGREE TO BE BOUND BY THESE TERMS BETWEEN YOU ("THE CLIENT") AND Lifeboat Marketing whose office is at 6C The Strand, Brixham, Devon, TQ5 8EH, England. (trading as and referred to as MaxiMails in these terms), which sets out the terms and conditions ("Terms") governing your use of the MaxiMails system and Services. YOU MAY NOT USE THE MaxiMails SERVICE UNLESS YOU AGREE TO BE BOUND BY THESE TERMS.
1. Interpretation
1.1
In these Terms: 'data controller', 'data processor', 'data
subject', 'personal data' and 'processing' shall have the meanings
ascribed to them in the Data Protection Act 1998 or such other
legislation as may supersede this Act; "Agreement" means the
contract formed between You the Client and MaxiMails by Your use of
the Services and agreement to pay the Charges subject to these
Terms or as otherwise agreed in writing; "Charges" means MaxiMails
charges for the Services as agreed between the parties and (a) set
out on the attached schedule; or (b) specified at
www.maximails.co.uk together with such other additional charges as
may be agreed between the parties from time to time; "Client" is
You, the legal entity to whom MaxiMails is providing the Services
pursuant to these Terms; "Intellectual Property" means any and all
patents, copyrights (including future copyrights), design rights,
trade marks, service marks, domain names, trade secrets, know-how,
database rights, and all other intellectual property rights,
whether registered or unregistered, and including applications for
any of the foregoing and all rights of a similar nature which may
exist anywhere in the world and provided by or owned by MaxiMails
Limited in or arising out of the MaxiMails business model, the
MaxiMails Material, the MaxiMails Trade Mark or the provision of
the Services; "Material" means written documentation and content
verbal, electronic and other information, databases, computer
software (including the Software), designs, drawings, pictures or
other images (whether still or moving), the Site, sounds or any
other record of any information in any form; "Services" means the
provision of the MaxiMails data processing services and Software
whereby: (a) MaxiMails provides the Software to manipulate the
personal data collected; (b) MaxiMails provides the facilities for
the Client to send emails to data subjects who have expressly
consented to the Client sending them such emails; and (c) MaxiMails
provides facilities for the Client to export the personal data
together with such other services agreed between MaxiMails and the
Client from time to time or ancillary to the services detailed
above; "Site" means MaxiMails website from which the Services can
be accessed; "Software" means MaxiMails data management and
manipulation software which is made available for use by MaxiMails
to the Client over the internet as part of the Services;
'MaxiMails' means Lifeboat Marketing whose office is 6C The Strand,
Brixham, Devon, TQ5 8EH. The ; "Trade Mark" means the 'MaxiMails'
unregistered trade mark and logo and any future registration of
either of these marks or any similar mark or branding of MaxiMails
or any 3rd parties provided or used as a part of these services or
any application for registration anywhere in the world; and
"Contract Value Plan" means a fixed tariff pricing for the Services
where the Client may send up to a specified number of emails for a
fixed price as more particularly detailed on MaxiMails Site.
1.2
Any reference in these terms to 'writing' or related expressions
includes a reference to email, communications via websites and
comparable means of communication.
1.3
Except where the context requires otherwise: the singular includes
the plural and vice versa; a reference to one gender includes all
genders; and words denoting persons include firms and corporations
and vice versa.
1.4
Any reference to an English legal term for any action, remedy,
method of judicial proceeding, legal document, legal status, court,
official or any legal concept or thing shall, in respect of any
jurisdiction other than England, be deemed to include a reference
to what most nearly approximates in that jurisdiction to the
English legal term.
2. Supply of the Services
2.1
Subject to early termination and payment of the Charges in
accordance with this Agreement, MaxiMails shall provide the
Services to the Client for the duration of this Agreement.
2.2
MaxiMails warrants that it will not disclose any personal data to
any business, organisation or individual without the Client's prior
express consent, unless required or permitted by law.
2.3
MaxiMails uses a third party to host the application servers and to
provide communication services. MaxiMails will use all reasonable
endeavours to ensure the third party undertakes to provide its
services to generally accepted industry standards. MaxiMails does
not warrant that the Services will be uninterrupted, error, bug or
virus free or that the delivery of emails will be without delay but
will use all reasonable endeavours to maintain an uninterrupted
service during core working hours (09:00 to 17:30, Monday to Friday
UK local time excluding statutory holidays).
2.4
It may be necessary to temporarily suspend the Services from time
to time to carry out maintenance of equipment. MaxiMails will
provide the Client with as much notice a possible of temporary
suspensions of the Services and where possible any such planned
suspensions will take place outside of core working hours in order
to minimise disruption to the services provided to the Client.
Services may also be suspended (in whole or in part) where
MaxiMails or the third party host is obliged to comply with an
order, instruction or request of government, a court or other
competent administrative authority or an emergency service
organisation.
2.5
MaxiMails will process information about the Client in accordance
with its privacy policy which is available at www.maximails.co.uk.
By using the Site, the Client consents to such processing and
warrants that all data provided by the Client is accurate.
2.6
Where the Site contains links to other sites and resources provided
by third parties, these links are provided for the Client's
information only. MaxiMails has no control over the availability or
content of such other sites or resources, and accepts no
responsibility or liability for them or for any loss or damage that
may arise from the Client's use of third party sites or
Materials.
The delivery of emails to the recipient cannot be guaranteed and is dependant upon accurate and up to date email addresses, upon suitable internet availability and connectivity, on various anti spam and junk mail policies adopted by the recipients' email service providers as well as restrictions regarding the content, wording and graphics of an email. The basis of defining 'spam' or 'junk' mail is constantly changing. Whilst MaxiMails will assist the Client with the provision of tools and up to date guidance on how to maximise the delivery rate of emails, MaxiMails makes no representations or warranties whatsoever about the speed or proportion of emails sent that will be delivered.
2.7
MaxiMails packages enforce a CanSPAM & MaxiMails compliant
branded email footer and Company email addresses. Email footers on
the Corporate & Enterprise Packages can be modified to meet
your Companys' requirements if required. The Client cannot use
personal email addresses for contact list notifications, mailing
campaigns, forms and auto responders. Only confirmed Company email
addresses are accepted.
2.8
MaxiMails Corporate & Enterprise Package subscriptions are
renewed on a monthly basis and can be cancelled at anytime. No
refund will be given on or after cancellation and the Client's
account will revert to the Standard Package. Upgrading the
Package after cancellation will incurr the setup fee again.
3. Charges
3.1
The Client shall pay the Charges for the Services as set out in the
Charges schedule or in accordance with the payment terms agreed
with MaxiMails. Payment shall be made in pounds Sterling.
3.2
MaxiMails may alter the level of Charges or the payment terms from
time to time on not less than 30 days' notice by email or
notification on the website. Within 30 days of receiving such
notice the Client may notify MaxiMails in writing that it wishes to
terminate this Agreement with effect from the date of any proposed
change in the Charges. MaxiMails may then either terminate this
Agreement or withdraw its notice of the proposed changes to the
Charges and/or the payment terms in which latter case the Agreement
will not terminate as a result of the Client's notice. If no such
notice is received from the Client, the Client shall be deemed to
have accepted the changes proposed by MaxiMails.
3.3
All Charges quoted to the Client for the provision of the Services
are exclusive of any Value Added Tax, for which the Client shall be
additionally liable at the applicable rate from time to time.
3.4
MaxiMails will invoice the Charges on a monthly basis on the first
working day of each calendar month unless the Client has paid in
full in advance of the services.
3.5
Payment of the Charges may be made by cheque, bank transfer, BACS,
CHAPS, debit card or credit card. A 2% surcharge is added for card
payments. At some future date MaxiMails may offer the option to
clients to pay by direct debit and relevant terms and conditions
for such payment method will be issued at the appropriate time.
3.6
Subject to any separate agreement in writing between the parties
from time to time, the Charges and any additional sums payable
shall be paid by the Client (together with any applicable Value
Added Tax, and without any set off or other deduction) to MaxiMails
within 14 days of the date of each invoice. Time for payment is of
the essence.
3.7
No payment shall be deemed to have been made until MaxiMails has
received such payment in cleared funds.
3.8
If the Client fails to pay MaxiMails any Charges due pursuant to
this Agreement, then without limiting any other rights it may have
or its rights under the Late Payments of Commercial Debts
(Interest) Act 1998, MaxiMails shall be entitled to charge interest
(both before and after any judgement) on the outstanding amount at
the rate of 4% above the base rate of HSBC from time to time,
accruing on a daily basis and compounded quarterly, from the due
date until the outstanding amount is paid in full.
3.9
If the Client fails to pay any sums due within 14 days (subject to
any separate agreement in writing between the parties from time to
time) of the date of each invoice, MaxiMails retains the right to
disable the account and suspend the provision of the Services until
such time as any outstanding invoices have been settled in full in
cleared funds.
In the event of an invoice being disputed by the Client for valid and reasonable grounds MaxiMails may agree to continued provision of the Services for a further 14 days whilst discussions take place to resolve the basis of the dispute. Where there have been previous unfounded disputes over invoices with the Client MaxiMails may at its discretion suspend the Services to the Client without allowing any 14 day extension for resolution of the dispute. If the Customer disputes any portion of an invoice based upon usage of the Services, MaxiMails records of such usage shall be presumed to be accurate unless proved otherwise by an independent expert.
MaxiMails reserves the right carry out credit checks on Clients, and initially to provide a restricted Service limiting the initial send volumes of emails based on the results of such credit checks. MaxiMails also reserves the right to apply lower limits to Clients or to request payments of Charges in advance during the provision of the Services if a Client's credit rating reduces.
3.10
In the event of an invoice being disputed by the client for valid
and reasonable grounds MaxiMails will normally agree to continued
provision of the service for a further 14 days whilst discussions
take place to resolve the basis of the dispute. Where there have
been previous unfounded disputes over invoices MaxiMails may at its
discretion suspend the service to the client without allowing the
14 day extension for resolution of the dispute.
3.11
In the event of a breach of clause 5.2 MaxiMails will immediately
suspend the service to the client. Any amounts due up to the point
of suspension will remain due and payable as if no suspension had
occurred.
4. Data, Data Protection & Indemnity
4.1
The Client is the data controller in respect of any personal data
that MaxiMails processes in the course of providing Services. The
personal data is derived from that provided by the Client and is
not checked or monitored by MaxiMails and, accordingly, MaxiMails
has no liability or responsibility for the accuracy, contents or
use of such personal data.
4.2
MaxiMails uses a third party to store data (including personal
data) and to back it up. That third party shall be contracted to
provide storage and back up services to an acceptable industry
standard. However, MaxiMails has no responsibility or liability for
the storage or back up of client data and although third party
back-ups shall be carried out at regular intervals (at least
daily), the Client has full responsibility to make its own back-up
of such data if required, particularly if it adds a significant
amount of data over a short time period. MaxiMails shall have no
liability for any loss or damage, however caused, arising from any
loss of data.
4.3
It is a condition of this Agreement that the Client complies with
all applicable data protection and communications legislation
(including without limitation, if located in the European Economic
Area "EEA", any locally applicable legislation giving effect to EC
Directive 95/46/EC and EC Directive 2002/58/EC such as the
provisions of the Data Protection Act 1998 and the Privacy and
Electronic Communications (EC Directive) Regulations 2003). In
particular, the Client shall: (a) if located or operating in the
EEA, ensure that it is appropriately registered; (b) take
appropriate organisational and technical measures against
unauthorised or unlawful processing; (c) obtain appropriate
express, specific and informed consent when obtaining the personal
data from data subjects; (d) keep full records of its customers
opt-in/opt-out choices regarding unsolicited emails; (e) if located
or operating in the EEA, only transfer personal data outside the
EEA with, and only to the extent of, any express and informed
written consent of the relevant data subject; and (f) permit
MaxiMails to audit its compliance with this clause 4.3 and shall
provide access to all its premises and systems for such purpose
upon being given reasonable notice.
4.4
The Client shall fully indemnify and keep indemnified MaxiMails
against any losses, claims, fines, damage or expenses (including
reasonable legal and professional expenses) (whether direct,
indirect or consequential) arising as a result of or in connection
with any breach of this clause 4 and/or any applicable data
protection legislation.
MaxiMails shall not use the Client data or materials except for the provision of Services as set out in this Agreement or as required by law, regulation or regulatory body or any court of competent jurisdiction. MaxiMails shall at all times comply with its obligations under the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
5. Client's Obligations & Indemnity
5.1
It is a condition of the provision of these Services that the
reputation, goodwill and brand of MaxiMails and all Lifeboat
Marketing brands are fully preserved and protected and, the Client
shall not: (a) use the Services in any way so as to bring the
Services or MaxiMails into disrepute; or (b) use the Services to
send unsolicited or unauthorised advertising, promotional material,
'junk mail', 'spam', 'chain letters or pyramid Schemes or any other
form of solicitation to any data subjects or third party; or (c)
use the service to send emails to old contact lists and/or
contact lists that generate more than a five percent hard
bounce rate; or (d) forge headers or otherwise manipulate
identifiers in order to disguise the origin of any content or
materials transmitted through the MaxiMails Services; (e) use the
Services in a manner which is unlawful, harmful, threatening,
abusive, harassing, tortuous, indecent (including any pornographic
material), obscene, libellous, menacing or invasive of another
persons privacy; or (f) use the Services in a manner which
infringes the Intellectual Property, proprietary or personal rights
of any third party, including data subjects; or (g) misuse the Site
by introducing viruses, trojans, worms, logic bombs or other
material which is technologically harmful; or (h) attempt to gain
unauthorised access to the Site or Services, the server on which
the Site or Services are stored or any server, computer or database
connected to the Site or Services; or (i) attack the Site or
Services via a denial-of-service attack or a distributed denial-of
service attack.
5.2
We at MaxiMails firmly believe that email marketing must be built
upon a foundation of permission. We also believe that the
subscriber must be given the means to control the frequency which
businesses communicate with them and must be given clear and
unambiguous means to unsubscribe from further emails.
We therefore make it a condition of this Agreement that the Client agrees: (a) to comply, and to ensure that all its use of the Services complies, in all respects, with all applicable legislation, regulations, directions, codes of practice, best practice guides (including, without limitation, the DMA best practice guides, the Spamhaus best practice guides) and other rules and guidelines, mandatory or otherwise, promulgated from time to time by governments, regulators and/or email User Groups acknowledged both UK and worldwide (collectively, Codes); (b) that where MaxiMails is notified that a Client is or has been in breach of any Codes, MaxiMails shall be entitled to act on any request or recommendation for access to be barred to such Services and for such periods in each case as are reasonable; (c) to provide all reasonable assistance to MaxiMails in connection with MaxiMails compliance with any requirements or conditions which are at any time imposed by law or any regulator or appropriate User Group which are applicable to or affect the Services; and (d) to provide, MaxiMails, relevant authority, User Group or regulator with such information or material relating to the Services or a future service as it may reasonably request in order to carry out any investigation in connection with the Services.
In the event of a breach applicable legislation, regulations, directions, codes of practice, best practice guides and other rules and guidelines MaxiMails will review the circumstances leading to the breach and may in its absolute discretion (taking account of the clients track record of using the services) either terminate the agreement or reactivate the services subject to the client providing documentary evidence the breach was caused inadvertently and while acting in good faith and that appropriate steps have been taken to prevent any further reoccurrences.
5.3
The Client will keep its password and other access details for use
with the Services confidential and restricted to those members of
staff who need to know such details and shall ensure all such staff
are aware of the confidential nature of such information and treat
it accordingly. The Client shall notify MaxiMails immediately if it
believes that such information is no longer secret. The Client is
solely responsible for all activities that occur under the Client's
password or account.
5.4
MaxiMails does not accept and shall have no responsibility or
liability for the content of any emails sent using the Services or
for sending them to the recipients in accordance with this
Agreement and the Client agrees to indemnify fully and keep
indemnified MaxiMails against any losses, claims, fines, damages
and expenses (including reasonable legal and professional expenses)
of whatsoever nature (whether direct, indirect or consequential)
arising as a result of or in connection with any breach by the
Client of this clause 5 and/or any applicable legislation.
5.5
Without prejudice to its other rights in this Agreement MaxiMails
reserves the right to remove any item placed on the Site or
included in any emails forming part of the Services or any other
item or material made available via the Services by the Client at
any time and without notice.
6. Ownership & Use of the Intellectual Property Rights
6.1
The Client acknowledges and MaxiMails warrants that is the
proprietor of the Intellectual Property in the Services and
Materials.
6.2
MaxiMails hereby grants to the Client a personal, non-exclusive and
non-transferable licence to use the Materials and the Trade Mark
for the duration of this Agreement for its own business purposes
and strictly on these Terms.
6.3
Use of the Materials is on the following terms: (a) "use" of the
Materials shall be restricted to use over the internet and for the
purpose of utilising the Services only; (b) the Client shall have
no right to copy, translate, reproduce, adapt, reverse engineer,
decompile, disassemble, create derivate works or modify the
Materials in whole or part except as permitted by law; (c) the
Client shall have no right to sell, rent, lease, transfer, assign
or sub-licence the Materials to any third party; (d) the Client
shall have no right to make any representations, warranties or
guarantees with regard to the Materials or MaxiMails; and (e) the
Client acknowledges that the Materials will not be treated as goods
within the meaning of the Sale of Goods Act 1979.
6.4
The Client undertakes not knowingly to do or permit to be done any
act which would or might jeopardise, affect or invalidate any
registration of the Intellectual Property, or application for such
registration, nor to do any act which might assist or give rise to
an application to remove any of the Intellectual Property from an
official register or which might prejudice the right or title of
MaxiMails to the Intellectual Property.
6.5
All use of the Intellectual Property by the Client shall be for the
benefit of MaxiMails and any goodwill which may accrue to the
Client from its use of the Intellectual Property or the Materials
shall be assigned to MaxiMails at its request at any time whether
during or after the term of this Agreement.
6.6
The Client shall only use the Trade Mark or any MaxiMails branding
in the form stipulated by MaxiMails from time to time and shall
observe all directions given by MaxiMails as to colours and size
and representations of the Trade Mark and branding and their manner
and disposition on the Client's products, packaging, labels,
wrappers and any accompanying leaflets, brochures or other
material. The Client shall be responsible for ensuring that all
other requirements relating to labelling, packaging, advertising,
marketing and other such matters are complied with.
6.7
The use of the Trade Mark by the Client shall at all times be in
keeping with and seek to maintain its distinctiveness and
reputation as determined by MaxiMails and the Client shall cease
any use to the contrary as MaxiMails may require.
6.8
The Client shall not use any mark or name confusingly similar to
the Trade Mark in respect of any of its goods or use the Trade Mark
as part of any corporate business or trading name or style.
6.9
The foregoing obligations as to Intellectual Property rights shall
remain in full force and effect notwithstanding any termination of
this Agreement.
6.10
The Client shall as soon as it becomes aware thereof give MaxiMails
in writing full particulars of any use or proposed use by any other
person, firm or company of a trade name, trade mark or get up of
goods or mode of promotion or advertising which amounts or might
amount either to infringement of MaxiMails rights in relation to
the Intellectual Property or to passing off.
6.11
If the Client becomes aware that any other person, firm or company
alleges that the Trade Mark is invalid or that use of the Trade
Mark infringes any rights of another party or that the Trade Mark
is otherwise attacked or attackable the Client shall as soon as
reasonably possible give MaxiMails full particulars in writing
thereof and shall make no comment or admission to any third party
in respect thereof.
6.12
MaxiMails shall have the conduct of all proceedings relating to the
Intellectual Property and shall in its sole discretion decide what
action if any to take in respect of any infringement or alleged
infringement of the Intellectual Property or passing off or any
other claim or counterclaim brought or threatened in respect of the
use or registration of the Intellectual Property. The Client shall
not be entitled to bring any action relating to the Intellectual
Property in its own name.
6.13
The Client undertakes to indemnify and keep indemnified MaxiMails
against all losses, claims, fines, damages and expenses (including
reasonable legal and professional expenses) of whatsoever nature
(whether direct, indirect or consequential) arising as a result of
or in connection with any infringement by the Client of MaxiMails
rights in respect of any Intellectual Property.
7. Confidentiality
7.1
Subject to clause 7.2, neither party shall disclose at any time to
any third party any information relating to the other party
including information relating to: (a) Intellectual Property,
software (including the Software), materials (including the
Materials), products, systems, operations, processes, plans or
intentions, product information, know-how and market opportunities;
and (b) business, identity and affairs and the business, identity
and affairs of its directors, officers, employees, customers and
potential customers, suppliers, agents, or subcontractors and the
like, which comes into the possession of the other party as a
result of or in connection with the performance of this Agreement.
Any bespoke amendments to these Terms agreed separately with the
Client are also confidential.
7.2
The provisions of clause 7.1 shall not apply to any information
which (a) is in or enters the public domain other than by a breach
of clause 7.1; or (b) is in the possession of the receiving party
without restriction in relation to disclosure before the date of
its receipt in connection with this Agreement; or (c) is obtained
from a third party who is lawfully authorised to disclose such
information and is provided to the receiving party without any
obligation of confidentiality; or (d) is authorised in advance for
release by the disclosing party.
7.3
The foregoing obligations as to confidentiality shall remain in
full force and effect notwithstanding any termination of this
Agreement.
8. MaxiMails 's Warranties and Liability
8.1
MaxiMails warrants to the Client that the Services will be provided
using reasonable care and skill.
8.2
Nothing in this Agreement shall limit or exclude either party's
liability for death or personal injury howsoever caused or for
fraud.
8.3
MaxiMails shall have no liability to the Client for any loss,
damage, costs, expenses or other claims for compensation arising
from any Material which is incomplete, incorrect, inaccurate,
illegible, out of sequence or in the wrong form.
8.4
Without prejudice to clause 8.2 and save as expressly provided in
these Terms, MaxiMails shall not be liable to the Client by reason
of any representation (unless fraudulent), or any duty at common
law (including negligence), or under the express terms of this
Agreement, for: (a) loss of profit; (b) loss of revenue; (c) loss
of savings or anticipated savings; (d) loss of data; (e) loss of
use of software or data; (f) loss or waste of management or staff
time; and/or (g) any indirect, special or consequential loss,
damage, costs, expenses or other claims (whether caused by the
negligence of MaxiMails, its servants or agents or otherwise) in
each case which arise out of or in connection with the provision of
the Services or their use by the Client.
8.5
Without prejudice to clause 8.2, the entire liability of MaxiMails
under or in connection with this Agreement shall not exceed the
amount of the Charges received by MaxiMails from the Client in the
12 month period immediately preceding the act or omission in
respect of which any claim by the Client is brought under this
Agreement.
8.6
The entire risk as to use and performance of the Services and
Materials or the information therein or derived therefrom is with
the Client. Accordingly, MaxiMails does not warrant that the
Services or Materials will meet the Client's requirements. Except
as expressly stated in this Agreement, the Services and Materials
are provided on an "AS IS" basis only. Accordingly and to the
maximum extent permitted by applicable law, MaxiMails hereby
disclaims all warranties and conditions, whether express, implied
or statutory, regarding the Services and Materials, including, but
not limited to, any warranty of merchantability, satisfactory
quality or fitness for a particular purpose.
8.7
Some jurisdictions do not allow the exclusion of certain warranties
or the limitation or exclusion of certain liability. Accordingly,
some of the exclusions of warranties and/or the limitations and
exclusions of liability may not apply to the Client.
9. Force Majeure
Neither party shall be responsible to the other in circumstances where some or all of the obligations (except for the obligation for the payment of Charges) under this Agreement cannot be performed due to circumstances outside the reasonable control of the defaulting party including, without limitation, an Act of God, change in legislation, fire, explosion, flood, accident, strike, lockout or other industrial dispute, war, terrorist act, riot, civil commotion, failure of public power supplies, failure of communication facilities, default of suppliers or sub-contractors, or the inability to secure computer processing facilities (including those of the necessary quality or security), obtain materials or supplies and, in all cases, the inability to do so except at increased prices (whether or not due to such causes). However, if such circumstances persist for more than 28 days, the non-defaulting party may terminate this Agreement and all Charges due to MaxiMails up to the date of termination shall become due.
10. Suspension and Termination
10.1
MaxiMails may suspend the provision of Services in accordance with
the provisions of clause 3.9 and 3.10 above.
10.2
MaxiMails may suspend the provision of Services to the Client if
its account remains inactive for a period of 13 months or more.
10.3
MaxiMails may suspend the Services (or any part thereof) at any
time without notice if in the reasonable opinion of MaxiMails the
use of the Services by the Client damages, or threatens, to damage
the security or stability of the Site, Software, and/or services
provided by MaxiMails to other clients, or damages the reputation
and goodwill of MaxiMails due to the actions of the Client, and
this shall include any use of the email services by the Client.
10.4
MaxiMails may suspend or terminate (at MaxiMails reasonable
discretion) this Agreement (and Services) forthwith on giving
written notice if:(a) notwithstanding sub-clause (b) below, the
Client breaches its obligations under clauses 4.3, 4.4 or 5.1 to
5.4 inclusive; or (b) if the Client commits any breach of these
Terms and (if capable of remedy) fails to remedy the breach within
14 days after being required by written notice so to do; or (c) if
the Client becomes insolvent or bankrupt, enters into an
arrangement with creditors, has a receiver or administrator
appointed or its directors or shareholders pass a resolution to
suspend trading, wind up or dissolve the Client other than for the
purposes of amalgamation or reconstruction or it ceases, or
threatens to cease, trading.
10.5
Any termination of this Agreement for any reason shall be without
prejudice to any other rights or remedies a party may be entitled
to at law or under this Agreement and shall not affect any accrued
rights or liabilities of either party nor the coming into force or
the continuance in force of any provision of this Agreement which
is expressly or by implication intended to come into or continue in
force on or after such termination including the warranties and
indemnities contained in this Agreement.
10.6
The period during which we may suspend the Services will continue
until the circumstances giving rise to our right to suspend the
Services ceases to subsist or until this Agreement is terminated in
accordance with these terms.
10.7
In the event we take action under this section, you will continue
to be obliged to pay any Charges owing or that arise during the
period when the Service is suspended.
10.8
Where the provision of Services to the Client has been suspended
MaxiMails reserves the right to charge a £50.00 (fifty pounds)
administration fee for reconnection or any resumption of the
provision of the Services.
11. Effects of termination
Upon termination of this Agreement for whatever reason: (a) there shall be no refund of any element of the Charges; (b) all unpaid Charges shall become immediately due (including on a pro rata basis where part of a periodic charge which is charged in arrears is due); (c) MaxiMails will be under no obligation to retain any data (including personal data); and (d) the Client shall cease using the Trade Marks, any MaxiMails branding and the Materials.
12. Disputes
12.1
In the event of any dispute arising between the parties in
connection with this Agreement, senior representatives of the
parties shall, within 10 days of written notice being given by
either party to the other, meet in good faith at a reasonable venue
within 20 miles of Torquay, Devon, in an effort to resolve the
dispute.
12.2
Any proceedings relating to any dispute shall take place in England
and shall be conducted in the English language.
13. Transfer and Sub-contracting
13.1
MaxiMails may at its reasonable discretion and upon reasonable
prior notice to the Client assign, transfer, sub-contract or deal
in any other manner with all or any of its rights under this
Agreement or any part thereof to a third party. If after two months
the Client can demonstrate with specific examples that the standard
of the Services is materially and consistently worse than prior to
such assignment the Client may terminate this Agreement on
providing one month's written notice.
13.2
The Client may not assign, sub-contract, sub-licence or otherwise
transfer any rights or obligations under this Agreement or any part
thereof without the prior consent in writing of MaxiMails.
14. Communication & Notices
14.1
Valid notices may be sent by email by either Party The Client
hereby undertakes to have, and keep MaxiMails informed of, a valid
and regularly monitored contact email address for the duration of
this Agreement. The Client will be deemed to have accepted notices
sent to this contact email address and MaxiMails may act on that
basis. Unless otherwise notified to the Client MaxiMails contact
email address is support@maximails.co.uk
14.2
Notices or proceedings relating to a dispute shall be given by post
addressed to the other party at its registered office or principal
place of business as may at the relevant time have been notified.
Other notices required to be given by either party to the other
under the terms of this agreement may be given in writing by post
or by email.
14.3
Any such notice shall be deemed to have been received: (a) if
delivered personally, at the time of delivery; (b) if sent by post
within the United Kingdom, 2 Business Days after posting; and (c)
if sent by airmail 5 Business Days after posting; Providing that if
deemed receipt occurs before 9am or after 5pm on a Business Day
then the notice shall be deemed to have been given on the next
Business Day. For the purposes of this clause on a "Business Day"
means any day which is not a Saturday, Sunday or a public holiday
in England and/or the place to which the notice is sent.
15. General
15.1
The Agreement constitutes the entire agreement between the parties
relating to the subject matter of this Agreement and, supersedes
any previous agreement or understanding whatsoever whether oral or
written relating to the subject matter of this Agreement Nothing in
this clause 15.1 or any other provision in this Agreement shall
operate to exclude or limit either party's liability for fraud.
15.2
MaxiMails may at its reasonable discretion, change or modify the
Terms or Services upon giving the Client 30 days' notice of the
same either by email or notification on the website. Within 14 days
of receiving such notice the Client may notify MaxiMails in writing
that it wishes to terminate this Agreement with effect from the
date of any proposed change to the Terms or Services and MaxiMails
may then choose to alter the Terms or Service or withdraw the
notice. If no such notice is received, the Client shall be deemed
to have accepted the changes made by MaxiMails.
15.3
Each party warrants to the other that they have the power and
authority to enter into this Agreement and perform its obligations
under this Agreement.
15.4
The Agreement shall not be deemed to create any partnership or
employment relationship between the parties.
15.5
Save for any holding company, subsidiary or associated company of
MaxiMails and any proprietor of the Intellectual Property, a person
who is not party to this Agreement shall have no rights (under the
Contracts (Rights of Third Parties) Act 1999) or otherwise to
enforce any term of this Agreement and the provisions of that Act
are hereby expressly excluded. For the purposes of this clause, the
words "subsidiary" and "holding company" have the meanings given to
them by section 736 of the Companies Act 1985 (as amended).
15.6
No act, failure or delay to act, or acquiescence by MaxiMails or
the client in exercising any of its rights under this Agreement
shall be deemed to be a waiver of that right or in any way
prejudice any right of MaxiMails or the client under this
Agreement, and no waiver by MaxiMails of any breach of this
Agreement by the Client shall be considered as a waiver of any
subsequent breach of the same or any other provision. Any waiver or
relaxation whether partly or wholly of any of the terms or
conditions of this Agreement shall be valid only if in writing and
signed by or on behalf of MaxiMails and shall apply only to a
particular occasion and shall not be continuing and further shall
not constitute a waiver or relaxation of any other terms or
conditions of this Agreement.
15.7
If any provision of this Agreement is held by any court or other
competent authority to be unlawful, invalid or unenforceable in
whole or in part, the provision shall, to the extent required, be
severed from this Agreement and rendered ineffective as far as
possible without modifying the remaining provisions of this
Agreement, and shall not in any way affect any other circumstances
of or the validity or enforcement of this Agreement.
15.8
This Agreement and these terms are subject to the laws of England,
United Kingdom and the parties submit to the exclusive jurisdiction
of the Courts of England and Wales.
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